TOMG503-17A (HAM)

Hotel and Resort Management

30 Points

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Waikato Management School
Te Raupapa
Department of Marketing

Staff

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Convenor(s)

Tim Lockyer

Tim Lockyer
9273
MSB.4.04
Monday 10:30am - 12:30pm
tim.lockyer@waikato.ac.nz

Lecturer(s)

Asad Mohsin

Asad Mohsin
5061
MSB.4.18
Tuesday 9am - 10am and open door
asad.mohsin@waikato.ac.nz

Administrator(s)

: bobbie.wisneski@waikato.ac.nz
: lori.jervis@waikato.ac.nz

Placement Coordinator(s)

Tutor(s)

Student Representative(s)

Lab Technician(s)

Librarian(s)

: heather.morrell@waikato.ac.nz

You can contact staff by:

  • Calling +64 7 838 4466 select option 1, then enter the extension.
  • Extensions starting with 4, 5 or 9 can also be direct dialled:
    • For extensions starting with 4: dial +64 7 838 extension.
    • For extensions starting with 5: dial +64 7 858 extension.
    • For extensions starting with 9: dial +64 7 837 extension.
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Paper Description

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This paper provides students with an awareness of the essential issues involved in the management and operations specific to hotels and resorts. The paper covers definitions, history of the hotel and resort industry; resort planning and development; lodging and resort management and operations.
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Paper Structure

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This paper is taought through interactive lectures and students presentations.
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Learning Outcomes

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Students who successfully complete the course should be able to:

  • 1. Understand and apply the management and sustainability of key areas within the hospitality industry.
    Linked to the following assessments:
  • 2. Research and synthesise current quality literature for specific topics.
    Linked to the following assessments:
  • 3. Apply APA referencing principles.
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  • 4. Apply key issues in the paper as learning tools to solve problematic cases in the real world.
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  • 5. Develop ability to work in group/team environment.
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  • 6. Demonstrate professional verbal presentation skills.
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  • 7. Synthesise and apply the topics discussed in the paper into a real world scenario.
    Linked to the following assessments:
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Assessment

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Assessment Components

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The internal assessment/exam ratio (as stated in the University Calendar) is 1:0. There is no final exam. The final exam makes up 0% of the overall mark.

The internal assessment/exam ratio (as stated in the University Calendar) is 1:0 or 0:0, whichever is more favourable for the student. The final exam makes up either 0% or 0% of the overall mark.

Component DescriptionDue Date TimePercentage of overall markSubmission MethodCompulsory
1. Weekly Summaries 1 Location
9 Mar 2017
9:00 AM
4
  • Online: MyWeb
2. Weekly Summaries 2 Marketing
18 Mar 2017
9:00 AM
4
  • Online: MyWeb
✔
3. Weekly Summaries 3 Human Resources
23 Mar 2017
9:00 AM
4
  • Online: MyWeb
✔
4. Weekly Summaries 4 Empowerment
30 Mar 2017
9:00 AM
4
  • Online: MyWeb
✔
5. Project Proposal
30 Mar 2017
9:00 AM
8
  • Online: MyWeb
6. Weekly Summaries 5 Resource Management
6 Apr 2017
9:00 AM
4
  • Online: MyWeb
✔
7. Weekly Summaries 6 Yield Management
27 Apr 2017
9:00 AM
4
  • Online: MyWeb
✔
8. Literature Review Written
18 May 2017
9:00 AM
18
  • Online: MyWeb
9. Literature Review Presentation
11 May 2017
9:00 AM
10
  • In Class: In Lecture
10. Project Presentation
25 May 2017
9:00 AM
10
  • In Class: In Lecture
11. Project Written
8 Jun 2017
9:00 AM
30
  • Online: MyWeb
Assessment Total:     100    
Failing to complete a compulsory assessment component of a paper will result in an IC grade
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Required and Recommended Readings

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Required Readings

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Lockyer, T. (2007). The International Hotel Industry Sustainable Management.
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Online Support

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Resources are made available through MyWeb and 'L' Drive.
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Workload

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Average Student Time Requirements for Course:

Course RequirementsTime Required Per WeekTotal Time Required (16 weeks)
Lectures/Workshops4 hrs48
Preparation for Lectures including readings4 hrs48
Weekly Chapter Assignments * 660
Literature Review30

Group Project

50

Other learning activities

34
Total300
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